Your complete guide to getting help with Knack.
This article contains the following sections:
- Office Hours & Guided Builds
- Demos & Webinars
- Knack Q&A Sessions
- Chat Support
- Email Support
- Community Forums
Office Hours & Guided Builds
This is your chance to connect directly with the experts at Knack! Office Hours and your first Guided Build session are completely free.
Connect directly with the Knack team.
Perfect for:
- Breaking down your workflow requirements
- Evaluating platform capabilities
- Getting quick answers about feasibility
- Starting your implementation journey
Demos & Webinars
See Knack in action and get your questions answered. Featuring:
- Live feature demonstrations
- Interactive Q&A sessions
- New users
- Business owners
- Operations managers
- Builders exploring a new tool
Knack Q&A Sessions
Join our live webinars for:
- Real-time answers
- Expert tips
- Mini live demos
- Gain insights ideal for new users
Chat Support
Get onboarding assistance through the chat icon in your Knack Builder:
- Hours: 8am to 8pm EST
- Peak availability: 1pm to 4pm EST
- After-hours support via AI Arturo
- Location: Bottom right corner of Builder
- Options: Live chat or leave a message for follow-up
Email Support
Need to send us detailed information or screenshots?
- Submit via our support form
- Get thorough responses from our support team
Community Forums
Connect with fellow Knack users:
- Share experiences
- Explore similar use cases
- Get peer advice
- Learn from other Knack users by visiting the Knack Community