FAQ: Pricing Change
Frequently asked questions regarding Knack's pricing changes
This article covers the following questions:
- Who does this change apply to?
- When does the price increase go into effect?
- Where can I find the specific Pricing Plan changes?
- Is there any change to the Education / Non-Profit discounts?
- Are there new higher entitlements as part of the price increase?
- Are there new higher Flows transactions entitlements as part of the price increase?
- What are the changes for customers on Starter plans?
- What are the changes for customers on Pro plans?
- Can I upgrade my subscription to an annual plan at the current prices?
- Is there any change to the discount for annual contracts?
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How are Add-On Bundles (Records and Storage) and API Add-Ons billed, and is there a discount?
Who does this change apply to?
The following plans and add-ons will be affected by the price increase: Pro, Corporate, Plus 1, Plus 2, Plus 3, Add-on Bundles (Records & Storage) and Advanced SSO.
When does the price increase go into effect?
Effective November 4, 2025, we will introduce a price increase across existing monthly and annual subscriptions on affected plans. The adjustment will occur on the first renewal on or after November 4, 2025. You can find your next renewal date on the Plan & Billing page in your Dashboard.
Where can I find the specific Pricing Plan changes?
Summary price and plan changes can be found here.
Is there any change to the Education / Non-Profit discounts?
No, the current Education and Non-Profit discount of 25% will not be changing and will apply to the new prices. Please view the FAQ here for more information on how to qualify and apply for the discount.
Are there new higher entitlements as part of the price increase?
Yes! Effective October 1, 2025, all plans except for Starter will now have UNLIMITED Apps and UNLIMITED Shared Builders. Unlimited Apps offers you and your team the ability to experiment, innovate and grow without the constraints of limited Apps. Unlimited Shared Builders provides collaboration without bottlenecks which can lead to faster development and increased adoption.
Are there new higher Flows transactions entitlements as part of the price increase?
Yes! Effective October 1, 2025, all paid plans will have increased Flows transactions entitlements as outlined below. Flows allows customers to automate workflows that move, transform or sync data between apps, databases and external services. Knack Flows support more than 500 external connectors with which to integrate.
Plan |
Current Flows Transactions per month |
New Flows Transactions per month |
Increase |
Starter | 350 | 500 | +43% |
Pro | 750 | 2,000 | +166% |
Corporate | 1,500 | 5,000 | +233% |
Plus 1 | 2,500 | 10,000 | +300% |
Plus 2 | 4,000 | 25,000 | +525% |
Plus 3 | 8,000 | 50,000 | +525% |
What are the changes for customers on Starter plans?
Effective October 1, 2025, the number of included Flows transactions on Starter plans will increase from 350 per month to 500 per month.
Effective December 2, 2025, Starter plans will no longer include the ability to use custom code in applications. To ensure all applications currently employing custom code continue to work as designed, either remove the custom code or upgrade to a Pro plan by December 2.
What are the changes for customers on Pro plans?
Effective October 1, 2025, the number of included Flows transactions on Pro plans will increase from 750 per month to 2,000 per month.
Effective December 2, 2025, Pro plans will no longer include IP Blocking. To ensure all applications currently employing IP Blocking continue to work as designed, either remove IP Blocking or upgrade to a Corporate plan by December 2.
Can I upgrade my subscription to an annual plan at the current prices?
Yes! Customers with monthly subscriptions can upgrade their plans to annual subscriptions at the current prices if upgraded by October 27, 2025. For customers who upgrade to annual plans by October 27, the price increase will not be applied on your subscription renewal until October 2026.
Is there any change to the discount for annual contracts?
Annual contracts will continue to receive a discount that totals approximately 2 months free (~16% savings).
How are Add-On Bundles (Records and Storage), API Add-Ons, Advanced SSO billed and Flows Transaction Add-Ons billed, and is there a discount?
Add-On Bundles (Records and Storage) are eligible for annual and non-profit discounts with the exception of Plus 3 Addons. API Add-Ons, Advanced SSO and Flows Transactions Add-Ons are not eligible for annual or non-profit discounts.
What are all the specific Add-On pricing changes?
Annual and non-profit discounts available for Add-On Bundle (Records & Storage)
Add-On Type |
Old Monthly Price |
New Monthly Price |
Add-On Bundle (Records & Storage) - Pro |
$37.50 USD |
$42 USD |
Add-On Bundle (Records & Storage) - Corporate |
$80 USD |
$90 USD |
Add-On Bundle (Records & Storage) - Plus 1, 2, 3 |
$175 USD. |
$200 USD |
Advanced SSO |
$50 USD |
$55 USD |
API Add-On |
$37.50 USD |
No Change |
Flows Transactions - 3,500 Trx |
$19 USD |
No Change |
Flows Transactions - 25,000 Trx |
$99 USD |
No Change |
Flows Transactions - 120,000 Trx |
$399 USD |
No Change |
I have purchased a plan to freeze my account, or I may be considering it in the future, does this pricing change affect me?
No, they’ll stay the same.
Plan |
Monthly Price |
Frozen - Starter |
$12 USD |
Frozen - Pro |
$25 USD |
Frozen - Corporate |
$40 USD |
Frozen - Plus 1 |
$65 USD |
Frozen - Plus 2 |
$100 USD |
Frozen - Plus 3 |
$200 USD |