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FAQ: Pricing Change

Frequently asked questions regarding Knack's pricing changes

This article covers the following questions:


 

Who does this change apply to?

The following plans and add-ons will be affected by the price increase: Pro, Corporate, Plus 1, Plus 2, Plus 3, Add-on Bundles (Records & Storage) and Advanced SSO. 

When does the price increase go into effect?

Effective November 4, 2025, we will introduce a price increase across existing monthly and annual subscriptions on affected plans. The adjustment will occur on the first renewal on or after November 4, 2025.  You can find your next renewal date on the Plan & Billing page in your Dashboard. 

Where can I find the specific Pricing Plan changes?

Summary price and plan changes can be found here. 

price-change-2025

Is there any change to the Education / Non-Profit discounts?

No, the current Education and Non-Profit discount of 25% will not be changing and will apply to the new prices. Please view the FAQ here for more information on how to qualify and apply for the discount. 

Are there new higher entitlements as part of the price increase?

Yes! Effective October 1, 2025, all plans except for Starter will now have UNLIMITED Apps and UNLIMITED Shared Builders. Unlimited Apps offers you and your team the ability to experiment, innovate and grow without the constraints of limited Apps. Unlimited Shared Builders provides collaboration without bottlenecks which can lead to faster development and increased adoption.

Are there new higher Flows transactions entitlements as part of the price increase?

Yes! Effective October 1, 2025, all paid plans will have increased Flows transactions entitlements as outlined below. Flows allows customers to automate workflows that move, transform or sync data between apps, databases and external services. Knack Flows support more than 500 external connectors with which to integrate.

Plan
Current Flows Transactions per month
New Flows Transactions per month
Increase
Starter 350 500 +43%
Pro 750 2,000 +166%
Corporate 1,500 5,000 +233%
Plus 1 2,500 10,000 +300%
Plus 2 4,000 25,000 +525%
Plus 3 8,000 50,000 +525%

What are the changes for customers on Starter plans?

Effective October 1, 2025, the number of included Flows transactions on Starter plans will increase from 350 per month to 500 per month.

Effective December 2, 2025, Starter plans will no longer include the ability to use custom code in applications. To ensure all applications currently employing custom code continue to work as designed, either remove the custom code or upgrade to a Pro plan by December 2.  

What are the changes for customers on Pro plans?

Effective October 1, 2025, the number of included Flows transactions on Pro plans will increase from 750 per month to 2,000 per month.

Effective December 2, 2025, Pro plans will no longer include IP Blocking. To ensure all applications currently employing IP Blocking continue to work as designed, either remove IP Blocking or upgrade to a Corporate plan by December 2.

Can I upgrade my subscription to an annual plan at the current prices?

Yes! Customers with monthly subscriptions can upgrade their plans to annual subscriptions at the current prices if upgraded by October 27, 2025. For customers who upgrade to annual plans by October 27, the price increase will not be applied on your subscription renewal until October 2026.

Is there any change to the discount for annual contracts?

Annual contracts will continue to receive a discount that totals approximately 2 months free (~16% savings).

How are Add-On Bundles (Records and Storage), API Add-Ons, Advanced SSO billed and Flows Transaction Add-Ons billed, and is there a discount?

Add-On Bundles (Records and Storage) are eligible for annual and non-profit discounts with the exception of Plus 3 Addons. API Add-Ons, Advanced SSO and Flows Transactions Add-Ons are not eligible for annual or non-profit discounts.  

What are all the specific Add-On pricing changes?

Annual and non-profit discounts available for Add-On Bundle (Records & Storage)

 Add-On Type

 Old Monthly   Price

 New Monthly   Price

Add-On Bundle (Records & Storage) - Pro

$37.50 USD 

$42 USD 

Add-On Bundle (Records & Storage) -  Corporate

$80 USD

$90 USD

Add-On Bundle (Records & Storage) - Plus 1, 2, 3

$175 USD.

$200 USD

Advanced SSO

$50 USD

$55 USD

API Add-On

$37.50 USD

No Change

  Flows Transactions - 3,500 Trx

  $19 USD

  No Change

  Flows Transactions - 25,000 Trx

  $99 USD

  No Change

  Flows Transactions - 120,000 Trx

  $399 USD

  No Change

I have purchased a plan to freeze my account, or I may be considering it in the future, does this pricing change affect me?

No, they’ll stay the same.

 Plan

 Monthly Price 

 Frozen - Starter

 $12 USD

 Frozen - Pro

 $25 USD

 Frozen - Corporate

 $40 USD

 Frozen - Plus 1

 $65 USD

 Frozen - Plus 2

 $100 USD

 Frozen - Plus 3

 $200 USD