Flows Displaying as a Blank Page

Seeing a blank page when accessing Flows? Learn how to fix it with a quick browser setting adjustment.

We have discovered an issue impacting users of the Safari browser & Chrome browser (potentially other browsers as well) when attempting to access Flows. You may encounter a blank screen that will look like this:

To resolve this issue, please follow these steps:

Safari Users

1. With your Safari browser window open, go to the browser's Settings area:

2. From the browser's Settings, click on "Privacy" tab and uncheck the option for "Prevent cross-site tracking":

3. Close your Safari browser windows and then "Quit" Safari from running on your machine:

4. Reopen Safari, log into your Knack account, and navigate to your desired Knack app. Once you select Flows from the left-side menu, you should be able to see the Flows interface displayed properly.

Chrome Users:

Option 1: Allow All Cookies

1. Click the three dots (⋮) in Chrome's top-right corner and select "Settings":

2. Select "Privacy and security" from the left menu:

3. Click "Third-party cookies":

4. Choose "Allow third-party cookies":

Option 2: Allow Cookies for Specific Sites

1. Click the three dots (⋮) in Chrome's top-right corner and select "Settings".
2. Select "Privacy and security" from the left menu.
3. Click "Add" next to "Sites allowed to use third-party cookies":

4. Enter your domain name (e.g., example.com)
5. Click "Add".