Flows Parse JSON Tool

Learn about the built-in Parse JSON Tool available in Flows.

This article covers the following topics:


What is the Flows Parse JSON Tool and what does it do?

For those seeking to integrate data from systems that are not currently supported in Knack Flows, the Parse JSON Tool proves to be a valuable asset. It enables Builders to extract specific variables from a response block, facilitating their use in subsequent steps of the integration process.

Note: This tool is specifically designed for decoding JSON data and does not support XML formats.

Consider a scenario where you receive data regarding a modified deal from a custom CRM system through a webhook. You initiate an HTTP request to get detailed information about this deal; however, the response you receive is presented as plain text rather than being organized into distinct parameters.

What challenges does the Parse JSON tool address?

The Parse JSON tool in Knack Flows is designed to tackle the complexities of managing and interpreting JSON data within Flows. In particular, it provides users with the ability to:

  1. Extract Structured Data: The tool parses complex JSON strings into structured data, making accessing individual values and integrating them into subsequent Flow actions easier.
  2. Simplify Workflow Setup: Instead of manually parsing or handling raw JSON, this tool automates data extraction, reducing the potential for errors and streamlining configuration.
  3. Facilitate API Integrations: When dealing with external services that return JSON responses, the tool simplifies the process of using this data in meaningful ways across the Flow.

How to Access and Apply the Parse JSON Tool to Your Flows

After selecting the Flow where you want to utilize the Parse JSON Tool, identify the specific steps within the Flow that require the application of your desired conditions.

You can then add a Tool by clicking on the "+" button underneath each necessary step. Clicking the "Tool" option will allow you to select from a range of different tools Flows offers, including the Parse JSON Tool. 

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