My import is taking a long time. Can you take a look?

Danielle Kellogg Updated by Danielle Kellogg

We’d be happy to look into this for you. To get started we will need the following information:

  • A link to the object where you're importing the file
  • A sample copy of the file you're importing
  • The estimated date/time of the last time you tried this import
  • An estimated number of records that are in your import file

Send that to support@knack.com or through an in-app message and we'll take a look!

How did we do?

Can I import something other than data? Like objects, pages, views, etc?

I'm getting an error when importing. What do I do?

Contact