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Data Locations

Danielle Kellogg Updated by Danielle Kellogg

What are Data Locations?

A data location refers to the regional location of the AWS server where your Knack app is hosted. Every app is assigned a data location based on your location when the app is created.

Each app's data fully exists in the data location where the app is hosted.  This means that all aspects of the app such as file storage, records, backups all stay within the data location.

What Data Locations Are Available?

Currently, Knack has data locations in:

  • Virginia, United States
  • Northwestern, United States
    • HIPAA/GovCloud only - available with Knack Enterprise or HIPAA private servers.
  • Frankfurt, Germany
  • Sydney, Australia

Where Can I see My Apps' Data Location?

You can find your app's data location listed in the Settings > App Settings section of the Builder under the "Info" tab.

Can I Pick My App's Data Location?

The data location for your app will be set based on where you are located geographically when the app is created.

For example, if you travel for work and make one app while you are in the United States and another app while you are in Germany, each of those apps will have data locations closest to where the app was created.

Can I Change My App's Data Location?

Yes, in most cases if you would like to change your app’s data location you can request a migration by reaching out to Knack support.

If you are specifically looking to move your app to the EU for regulatory reasons, you can request to migrate to EU servers by clicking the "request EU migration" link in the app settings.

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