Consider leveraging "Auto Add-On" to ensure your business continues running smoothly.
This article covers the following topics:
- What are Transactions?
- How many Flows Transactions are automatically included with my Knack plan?
- How can I purchase additional Transactions?
- Where can I view the total amount of Transactions I've used?
- What happens when I've reached my planned Transaction amount?
What are Transactions?
Transactions are defined as any action steps that occur within your Flows. It’s important to note that trigger steps, which initiate the Flows, do not contribute to your overall Transaction count.
Action steps include all subsequent steps that take place after the initial trigger step.
Tip: To learn more about actions and triggers, see the following articles:
How many Flows transactions are automatically included with my Knack plan?
| Plan | # of Included Transactions |
| Starter | 350 |
| Pro | 750 |
| Corporate | 1,500 |
| Plus 1 | 2,500 |
| Plus 2 | 4,000 |
| Plus 3 | 8,000 |
| Agency (Bronze) | 2,000 |
| Agency (Silver) | 5,000 |
| Agency (Gold) | 10,000 |
| Custom Plan | 2,500 |
Note: During the 14-day free trial, you will have access to 100 included Transactions to help you explore Flows and learn its capabilities. 🚀
To learn more about our pricing and plans, see our pricing page here.
How can I purchase additional Transactions?
To purchase additional Transactions, navigate to your Knack Dashboard and select the Plan & Billing section from the left navigation menu. From there, you'll be able to purchase additional Transactions:
| Additional Transactions | Add-On Price |
| 1,000 | $19 |
| 10,000 | $99 |
| 100,000 | $399 |
Where can I view the total number of Transactions I've used?
From the Knack Dashboard's Plan & Billing area, you can view the number of Transactions used v.s. the number of Transactions that have been purchased.
In addition, the History tab within Flows provides you with detailed data and analytics for every Transaction executed on your Knack account. You can customize the date range to suit your needs or choose predefined options for the last 7 days, 30 days, or 90 days.
What happens when I've reached my planned Transaction amount?
- Once your planned Transaction amount has been reached, your Flows will be stopped in real-time.
- Email alerts are sent to the account owner once you've used 50%, 75%, 90%, and 100% of your planned monthly Transactions
- Please note that the alerts may take up to 60 minutes to arrive.
- If you've used all of your planned Transactions, and then purchased an Add-On Transaction pack, any Flows that were stopped mid-execution will automatically be unpaused.
- It is important to click the "Resend Errors" button in the Flow Log for any steps in a Flow that were halted mid-execution due to reaching your planned Transaction amount.
- When the Auto-Increase feature is enabled, your account will automatically receive an Add-On pack for 1,000 Transactions within an hour after the account owner is notified via email that you have reached 90% of your planned Transactions.