Consider leveraging "Auto Add-On" to ensure your business continues running smoothly.
This article covers the following topics:
- What are Transactions?
- How many Flows Transactions are automatically included with my Knack plan?
- How can I purchase additional Transactions?
- Where can I view the total amount of Transactions I've used?
- What happens when I've reached my planned Transaction amount?
What are Transactions?
Transactions are defined as any action steps that occur within your Flows. It’s important to note that trigger steps, which initiate the Flows, do not contribute to your overall Transaction count.
Action steps include all subsequent steps that take place after the initial trigger step.
Tip: To learn more about actions and triggers, see the following articles:
How many Flows transactions are automatically included with my Knack plan?
| Plan | # of Included Transactions |
| Starter | 350 |
| Pro | 750 |
| Corporate | 1,500 |
| Plus 1 | 2,500 |
| Plus 2 | 4,000 |
| Plus 3 | 8,000 |
| Agency (Bronze) | 2,000 |
| Agency (Silver) | 5,000 |
| Agency (Gold) | 10,000 |
| Custom Plan | 2,500 |
Note: During the 14-day free trial, you will have access to 100 included Transactions to help you explore Flows and learn its capabilities. 🚀
To learn more about our pricing and plans, see our pricing page here.
How can I purchase additional Transactions?
To purchase additional Transactions, navigate to your Knack Dashboard and select the Plan & Billing section from the left navigation menu. From there, you'll be able to purchase additional Transactions:
| Additional Transactions | Add-On Price |
| 1,000 | $19 |
| 10,000 | $99 |
| 100,000 | $399 |
Where can I view the total number of Transactions I've used?
From the Knack Dashboard's Plan & Billing area, you can view the number of Transactions used v.s. the number of Transactions that have been purchased.
In addition, the History tab within Flows provides you with detailed data and analytics for every Transaction executed on your Knack account. You can customize the date range to suit your needs or choose predefined options for the last 7 days, 30 days, or 90 days.
What happens when I've reached my planned Transaction amount?
When you've reached your planned Transaction amount, two scenarios can occur:
1. If you have the "Auto Add-On" option enabled in your Plans & Billing > Overview section, your Transactions count will automatically increase. Knack will add the smallest available package to your account, which consists of 1,000 additional Transactions per month.
or
2. If the "Auto Add-On" option is not enabled, your Flows in your Knack account will be paused once you've reached your planned Transaction amount. Once you purchase additional Transactions, any Flows that were paused will automatically reactivate and resume their operations.