Other

Does Knack offer access to beta features?

​If you are a passionate user of Knack who would like to help us out by advocating for our product and providing input on new features, you may be interested in joining our Knack Stars program. Pleas…

Danielle Kellogg
Updated 2 years ago by Danielle Kellogg

How secure is Knack?

​The security of your data is of the utmost importance to us.​ ​To ensure your data is secure at all times, all data is encrypted at rest as well as in transit. This means even if someone were able t…

Danielle Kellogg
Updated 2 years ago by Danielle Kellogg

Does the signature captured through a signature field constitute a legally binding signature?

No, the signatures captured using a Knack signature field are not legally binding. For an e-signature to be legally binding it must meet all the requirements listed on the Electronic Signatures Act.…

Danielle Kellogg
Updated 11 months ago by Danielle Kellogg

Does Knack offer a partner program?

We work with quite a few business consultants to help them provide great database solutions for their clients.​ ​There are a few different ways you can partner with Knack, depending on how you prefer…

Danielle Kellogg
Updated 1 month ago by Danielle Kellogg

How does Knack work on mobile devices? Is it mobile-friendly? Can users download my apps?

Knack is designed to work well with phones and mobile devices. Knack apps are responsive, which means they will resize depending on the device being used to view the app. While Knack apps can’t be do…

Danielle Kellogg
Updated 2 years ago by Danielle Kellogg

Is Knack GDPR compliant?

​We can confirm that all Knack accounts which house data in these EU data centers will comply with the GDPR when it becomes enforceable on May 25, 2018. You can read more about ​​what that includes h…

Danielle Kellogg
Updated 2 years ago by Danielle Kellogg

Storing sensitive data (credit cards, social security numbers, etc.)

​Generally, we don't recommend storing data like credit cards or SSNs due to their sensitive nature. With this said, we do have customers that store SSNs based on the level of encryption that we curr…

Danielle Kellogg
Updated 2 years ago by Danielle Kellogg

Will Knack sign an NDA (Non-Disclosure Agreement)?

​In most cases we do not sign NDAs, however this is available for Enterprise plans. For more information on our NDA policy, please visit our NDA page ​here​​.​ For more information on our Privacy Pol…

Danielle Kellogg
Updated 2 years ago by Danielle Kellogg

Which browsers do you support?

For accessing the Builder, we support Chrome, Safari, Edge, and Firefox. For accessing Live Apps, we support the latest versions of Chrome, Safari, Internet Explorer*, Edge, and Firefox. * Internet E…

Danielle Kellogg
Updated 2 months ago by Danielle Kellogg

How do I batch download all of the images and files In my app?

Right now, there isn't a batch download option for files or images in the database. If you're looking for a quick way to save all files, you could try exporting the records. Exporting a file field wi…

Danielle Kellogg
Updated 2 years ago by Danielle Kellogg

Contact