Working With Support

Getting Help With Custom Code

How do I cancel my Knack account?

I'm over the storage limit for my account. How do I add more storage or get under the limit?

Need account access or to transfer account access because account owner or colleague left the company

I'm over the record limit for my account. How do I add more records or get under the limit?

Is there an option to pay via invoice, check, wire transfer, or something other than a credit card?

How do I freeze or pause my Knack account?

Where can I find a copy of my receipt or invoice?

How do I add more API calls to my account?

How do I change the favicon for my app?

How do I backup or export my apps and data?

How can I track what users are doing in my app?

How do I remove the "Powered by Knack" logo at the bottom of my app?

How do I give Builder access to a colleague or developer for one of my apps?

How do I white label my app?

How do I copy an app from my account to another account?

How do I show multiple dates on a calendar?

How do I add a logo to my app?

How do I find the most recent date from a connected table?

How do I create a field that always shows today's date?

Can I share or connect data between apps?

How do I create an "If, Then" or conditional equation?

How do I merge my apps, or copy pages, tables, or other app elements between my apps?

The menu isn't showing for my app on mobile devices. How do I fix that?

Is there a way to have new users be automatically logged-in after they register?

How do I bulk upload or import multiple files?

How do I move or copy fields or data from one table to another?

How can I show a customer's payment history if I'm collecting payments through my Knack app and through cash or check?

Is there a way to add a display rule to multiple columns at one time instead of having to update each column individually?

Do I need a separate user role table for my Vendors, Customers, Employees, Contacts, etc.?

How can I set up my app so users see only their own data?

Can I combine two date fields into a single date field? For example, combining a start and end date into a single field?

Does Knack offer a service for building apps or have developers I can hire?

How do I bulk upload or import multiple images?

How can I change the color of something in my app?

Is it possible to display more than 100 records at a time on a grid, list, or search view?

Can I migrate or transfer data from Zoho, Quickbase, or TrackVia?

Can I add chat or messaging to my app?

Can I sell my Knack apps?

Can I use Knack on mobile devices?

Do you have a sandbox or developer environment?

Can I send SMS or text messages using Knack?

Can I integrate Knack with other data, products, and services?

Can I create invoices and accept payments?

Can I have an app in a language besides English?

Can I email PDFs or other attachments to users with Knack?

Can I add Google Analytics to my Knack app?

Can I migrate my Access, Filemaker, SQL, or other databases?

Can I prototype for others?

Can I customize the look and feel of my Knack pages?

Can I use a barcode or credit card scanner with Knack?

How secure is Knack?

Does the signature captured through a signature field constitute a legally binding signature?

Does Knack offer a partner program?

How does Knack work on mobile devices? Is it mobile-friendly? Can users download my apps?

Is Knack GDPR compliant?

Storing sensitive data (credit cards, social security numbers, etc.)

Will Knack sign an NDA (Non-Disclosure Agreement)?

Which browsers do you support?

How do I batch download all of the images and files In my app?

I'm seeing an odd character when importing data. How can I get rid of it?

How do I update existing data using an import?

My import is failing or getting stuck. What do I do?

Can I undo or reverse an import?

I'm having trouble importing into a specific type of field. What can I do?

Some of my fields aren't importing correctly. How can I fix that?

I'm having trouble importing into a connection field. What can I do?

Can I import something other than data? Like tables, pages, views, etc?

My import is taking a long time. Can you take a look?

I'm getting an error when importing. What do I do?

Do the validation rules on fields trigger when importing data?

Can I schedule or automate imports?

Can my users import data from the live app, instead of going through the builder/back-end?

I am importing data for the first time. How do I do that?

Can I import data into more than one table at the same time?

How To Create Discount Codes

Create an Add To Favorites Feature

How to Access Private Records Without a Login

Accept Payments in a Live App

Use an Edit Form to Create Records If They Don't Exist

Track Which User Last Updated a Record

Copy a Record Using Record Rules

Track When Records are Created and Updated

Create a Version History for Records

Use Zapier to Insert Connected Records

How to Show Multiple Fields in Your Connection Drop-Down

Showing Parent-Child Records in the Live App

How to Create Dynamic Dropdowns in Forms

Add Read-Only Fields to a Form

How to Change the Layout of Forms

Create a Multi-Part Form

How to Allow Users to Add New Options in Forms

How to Add Instructions to a Form

How to Customize the Text on a Submit Button

How to Automatically Capture a User’s Location on a Form

How to Use URL Variables to Pre-Populate a Form

How to Add a Map to a Details View

How to Add Connection Links to Views

How to Add Inline Editing to a Grid

Create a Print-Friendly Invoice Page

How to Click on an Image to Go to Another Page

How to Add Groupings to a Grid

Force Users to Reset Their Passwords

Save a User's Payment Method

Create a Single Login Page for Multiple User Roles

Add Read-Only Access For Users

Show Records Connected To The Logged-in User's Company Or Other Group

Show Records Connected to the Logged-in User

Create an Admin User Role to View All Records

Add a Pipeline to Your App

Create a Registration Form with Limited Availability

Add Stages to Your App

Store Multiple Images or Files for Individual Records

Use Multiple Image Sources for a Single Image Field

Create a Button or Link that Updates a Field to a Custom Value

Notify a User That an Item is Ready for Review

Add Assignments to Your App

Using Mailchimp

Approve New Records Before Displaying Them

Workflow Tools

Add Notification & Reminder Emails to Your App

Add Status Indicators to Your App

Start an Auto Increment Field from Any Number

Display a Message When a Deadline is Approaching

Generate Simple Numeric Barcodes Automatically

How to Set a Random ID

Calculate Age in Years from a Birthday

How To Number Line Items

Show Upcoming Birthdays

How to Extract the Start and End Dates from a Date/Time Field

How to Display Multiple Date Formats Using a Single Date Field

How to Add Numerical Summaries to a Grid

Build an Inventory Manager App

Build a Quiz App

Build a Warehouse Manager App

Build a Member Directory

Build an Orders App

Build a Map Directory or Store Locator App

How to Automatically Resize Images

How to Limit an Uploaded File’s Size

About Knack Accounts

Account Plans and Billing

Managing Your Apps

Managing Your Account Settings

Sharing Apps With Shared Builders

App Settings: Map Provider

Script Attack Protection: Whitelisted Custom Code Elements and Attributes

Script Attack Protection: Protected Areas

Security Best Practices

Knack Status

Data Locations

Builder Security Settings for All Knack Plans

Builder Two-Factor Authentication

Managing Your App’s Performance