Flows FAQ
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      Flows Triggers & Actions FAQs

      Flows Triggers & Actions Frequently Asked Questions

       

      How do I trigger a Flow using the Knack connector?

      Choose one of the Knack connector triggers (e.g., Record Created, Form Submitted) when setting up your Flow. Configure the trigger settings to specify which events initiate the Flow.

      Note: Plesae ensure the correct data table or form is selected, especially for Form Submitted triggers.

      Learn more about triggers for the Knack connector here: Knack Connector Triggers & Actions

      Can I use a Form Submitted trigger for multiple forms?

      No, the "Form Submitted" trigger requires selecting a specific form view. You’ll need to create separate Flows for each form you want to monitor. 

      Why isn’t my Flow triggering after a batch update?

      Flows do not trigger from batch updates (e.g., updating many records at once in the Builder). You can use individual record updates to initiate Flows.

      Tip: To learn more about what events trigger Flows, see our article here: What Knack events can trigger Flows?

      Do triggers and actions work the same across Live App, Builder, and API?

      Yes, triggers and actions behave consistently across these areas, except for batch updates, which do not trigger Flows.

      Will Flows trigger when records are created or updated using Record Rules?

      Yes, Flows will trigger when records are created or updated through Record Rules because they involve individual record creation or modification, which fits the criteria for triggering Flows.

      Can I trigger a Flow from other systems besides Knack?

      Yes, Flows can be triggered from various systems, including Knack, Google Sheets, Gmail, and any other connected system that supports triggers. This flexibility allows for diverse automation scenarios.

      Are Flows required to include a Knack connector, or can they involve other systems?

      No, Flows do not have to include a Knack connector. You can build Flows using other systems, such as Gmail and Google Sheets, without involving the Knack app.

      Can Flows be triggered from the Live App interface (end-user UI)?

      Yes, Flows can be triggered from various sources, including the backend of the Builder, the API, and the Live App. This ensures that Flows can be initiated from different points within Knack.