Managing Your Account Settings

This article will cover managing your account details from your Knack Dashboard.

This article covers the following topics:

• Account Settings

  • Overview

  • Management

  • Freeze Account

  • Cancel Account

• Security

 

Account Settings

From your Knack Dashboard, select "Account" from the Settings dropdown, which will direct you to the Overview tab.

Here, you can edit your account name, email, profile photo, and organization info:

Overview

• Organization Name: The unique name for your account, such as a company name. Ex. "Team Dashboard"

• Site URL: The custom text in your URL for your Knack Builder and what your users will see when accessing your app.

• Profile Photo: An avatar that you can upload for shared builders to see. 

• Account Owner Info: First name, last name, and email address of the account owner. You will be prompted to input your password if you need to change the email address.

  • This is the email address used to login to your Knack account.

 

Management

From your Knack Dashboard, select Account. Then, select the Management tab.

Here, you can freeze your account or cancel your account:

Freeze Account

If you are not using your app but will need to use it in the future, you can freeze your account indefinitely for a discounted price. This will keep all your apps and data there when you need it.

Frozen Plan Pricing:

• Starter: $12/mo.

• Pro: $25/mo.

• Corporate: $40/mo.

• Enterprise 1: $65/mo.

• Enterprise 2: $100/mo.

• Enterprise 3: $200/mo.

 

Delete Account

You can delete your account at any time from the Knack Dashboard. Please note that we are unable to delete your account on your behalf. 

 

Security

To change your password or to enable 2FA, select the Security option:

 Password: The password to log in to your Knack account and access the Knack Dashboard.

• Must be at least 8 characters

• Cannot be previously used

• Passwords must match

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