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How do I cancel my Knack account?
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Managing Apps
How do I change the favicon for my app?
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How can I track what users are doing in my app?
How do I remove the "Powered by Knack" logo at the bottom of my app?
How do I give Builder access to a colleague or developer for one of my apps?
How do I white label my app?
How do I copy an app from my account to another account?
App Building
How do I show multiple dates on a calendar?
How do I add a logo to my app?
How do I find the most recent date from a connected table?
How do I create a field that always shows today's date?
Can I share or connect data between apps?
How do I create an "If, Then" or conditional equation?
How do I merge my apps, or copy pages, tables, or other app elements between my apps?
The menu isn't showing for my app on mobile devices. How do I fix that?
Is there a way to have new users be automatically logged-in after they register?
How do I bulk upload or import multiple files?
How do I move or copy fields or data from one table to another?
How can I show a customer's payment history if I'm collecting payments through my Knack app and through cash or check?
Is there a way to add a display rule to multiple columns at one time instead of having to update each column individually?
Do I need a separate user role table for my Vendors, Customers, Employees, Contacts, etc.?
How can I set up my app so users see only their own data?
Can I combine two date fields into a single date field? For example, combining a start and end date into a single field?
Does Knack offer a service for building apps or have developers I can hire?
How do I bulk upload or import multiple images?
How can I change the color of something in my app?
Is it possible to display more than 100 records at a time on a grid, list, or search view?
Can I?
Can I migrate or transfer data from Zoho, Quickbase, or TrackVia?
Can I add chat or messaging to my app?
Can I sell my Knack apps?
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Can I integrate Knack with other data, products, and services?
Can I create invoices and accept payments?
Can I have an app in a language besides English?
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Can I migrate my Access, Filemaker, SQL, or other databases?
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Other
How secure is Knack?
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Is Knack GDPR compliant?
Storing sensitive data (credit cards, social security numbers, etc.)
Will Knack sign an NDA (Non-Disclosure Agreement)?
Which browsers do you support?
How do I batch download all of the images and files In my app?
Imports
I'm seeing an odd character when importing data. How can I get rid of it?
How do I update existing data using an import?
My import is failing or getting stuck. What do I do?
Can I undo or reverse an import?
I'm having trouble importing into a specific type of field. What can I do?
Some of my fields aren't importing correctly. How can I fix that?
I'm having trouble importing into a connection field. What can I do?
Can I import something other than data? Like tables, pages, views, etc?
My import is taking a long time. Can you take a look?
I'm getting an error when importing. What do I do?
Do the validation rules on fields trigger when importing data?
Can I schedule or automate imports?
Can my users import data from the live app, instead of going through the builder/back-end?
I am importing data for the first time. How do I do that?
Can I import data into more than one table at the same time?
How To Guides
Add Functionality to Your Live App
How To Create Discount Codes
Create an Add To Favorites Feature
How to Access Private Records Without a Login
Accept Payments in a Live App
Manage Your Records
Use an Edit Form to Create Records If They Don't Exist
Track Which User Last Updated a Record
Copy a Record Using Record Rules
Track When Records are Created and Updated
Create a Version History for Records
Use Zapier to Insert Connected Records
Work with Connected Records
How to Show Multiple Fields in Your Connection Drop-Down
Showing Parent-Child Records in the Live App
Forms
How to Create Dynamic Dropdowns in Forms
Add Read-Only Fields to a Form
How to Change the Layout of Forms
Create a Multi-Part Form
How to Allow Users to Add New Options in Forms
How to Add Instructions to a Form
How to Customize the Text on a Submit Button
How to Automatically Capture a User’s Location on a Form
How to Use URL Variables to Pre-Populate a Form
Customize Views
How to Add a Map to a Details View
How to Add Connection Links to Views
How to Add Inline Editing to a Grid
Create a Print-Friendly Invoice Page
How to Click on an Image to Go to Another Page
How to Add Groupings to a Grid
Users & Logins
Force Users to Reset Their Passwords
Save a User's Payment Method
Create a Single Login Page for Multiple User Roles
Add Read-Only Access For Users
Show Records Connected To The Logged-in User's Company Or Other Group
Show Records Connected to the Logged-in User
Create an Admin User Role to View All Records
Workflow & Automations
Add a Pipeline to Your App
Create a Registration Form with Limited Availability
Add Stages to Your App
Store Multiple Images or Files for Individual Records
Use Multiple Image Sources for a Single Image Field
Create a Button or Link that Updates a Field to a Custom Value
Notify a User That an Item is Ready for Review
Add Assignments to Your App
Using Mailchimp
Approve New Records Before Displaying Them
Workflow Tools
Add Notification & Reminder Emails to Your App
Add Status Indicators to Your App
Logic, Equations & Formulas
Start an Auto Increment Field from Any Number
Display a Message When a Deadline is Approaching
Generate Simple Numeric Barcodes Automatically
How to Set a Random ID
Calculate Age in Years from a Birthday
How To Number Line Items
Show Upcoming Birthdays
How to Extract the Start and End Dates from a Date Field
How to Display Multiple Date Formats Using a Single Date Field
Reports, Queries, and Summaries
App Walkthroughs
Build an Inventory Manager App
Build a Quiz App
Build a Warehouse Manager App
Build a Member Directory
Build an Orders App
Build a Map Directory or Store Locator App
Images & Files
Manage Your Account
Manage Your Account
About Knack Accounts
Account Plans and Billing
Managing Your Apps
Managing Your Account Settings
Sharing Apps with Shared Builders
App Settings: Map Provider
Script Attack Protection: Whitelisted Custom Code Elements and Attributes
Script Attack Protection: Protected Areas
Security & Infrastructure
Security Best Practices
Knack Status
Data Locations
Builder Security Settings for All Knack Plans
Builder Two-Factor Authentication
Performance
Table of Contents
- All Categories
- Manage Your Account
- Manage Your Account
- App Settings: Map Provider
App Settings: Map Provider
Updated
by Danielle Kellogg
This information is referenced in the "Managing Your Apps. App Settings: Map Provider" article.
Geocoding of Records and Usage Basics
Geocoding takes the description of a place - such as a location's latitude/longitude coordinates or its address - and maps it to a real location on the earth's surface. In order to display address field values on a map view or search address field values with the "is near (a zip code)" filter, the address field setting "Geocode Records" must be enabled. "is near (a zip code)" filters can be used in the following locations within Knack: formula field filters, view source filters, view filter menus, or rule criteria (tasks, emails, record rules, action links).
If Address field values are to be used for display only on a record or view, there's no need to geocode them.
Calculating Distance
In Knack we calculate the shortest distance between two points based on their longitude and latitude coordinates. However when viewing maps such as HERE maps or Google maps outside of Knack they calculate the shortest "route" or mileage between the two locations accounting for driving between two points.
Map Provider Settings
Knack uses HERE Maps to display maps and geocode address field values. This setting can be found in the Settings section of the Builder on the App Settings > Map Provider page.
View Map Usage
The "View Map Usage" button can help you see the totals of your map view loads and geocoding usage from address fields in records, as well as the source of these counts.
Map View Loads
Each time a map view is loaded in a browser, this counts as a load. The number provided is the monthly average map view loads over the lifetime of the app, as of the current date.
Geocoding of Records
The number of Address fields on an object, where "Geocode Records" is enabled, is multiplied by the number of records in that object make up each object's "Total Count" number in the "View Map Usage" modal. The total shown ("Estimated number of monthly geocode requests") is the sum of that "Total Count" number for each object.
HERE Maps
HERE Maps geocodes addresses to a precision of 5 decimal places.
Partial searches (street address only, city only, or ZIP code only) are not supported in HERE maps. Guidance is provided for customers during map searches if no results are returned stating: "No results for that search. Please try again with additional address data (eg. street, city, state, zip, or country).”
Custom map pins are not currently available with Knack's implementation of HERE Maps. If you'd like to keep your current code for customized map pins you'll need to choose Google Maps as the map provider.
The confirm HERE Maps update will warn you before switching.
Using Google Maps as the Map Provider
You can also use Google as your map provider by adding your own API key. In choosing Google as your map provider, you will be responsible for paying Google for any usage beyond their free plan for your geocoding of records, map views and address autocomplete usage. Details on estimating costs is found below.
Additional Options Available with Google Maps
- Google Maps provides 7 decimal places of precision for geocoding.
- Google Maps can provide search results on street address only, city only, and ZIP code only.
- Google Map pins can be customized using JavaScript.
Set up your Google Maps API credentials
Billing
In your Google Developer account > Menu hamburger > Billing > add billing information.
Enable APIs & get credential to use in Knack
- Create a new project in your Google developer account. There will not be any APIs enabled > click "API Library" link.
- These APIs are all managed through the API Library. Start with the"Geocoding API" and click “enable”.
- Then, under the “Additional APIs” list, enable "Places API" and "Maps JavaScript API".
- Now you need to set up a Credential to support these APIs. Go to the menu hamburger in the top left > APIs & services > Credentials.
- Create an API key > Close. Then you can use this new key in Knack.
On the Knack side, enter your Google Maps "API Key" and click Save Settings.
You can use the same key for multiple apps. This will bill all usage from any apps to that same Credential. You can create multiple Credentials though as well, if you want to see usage from particular Knack apps to particular Credentials.
Google Maps Platform Billing
When viewing your Google Maps Platform billing, you'll see the charges outlined by Product and SKU. Below you'll find the charges that will originate from maps use in Knack.
- Geocoding API. Under the Places product = Geocoding API (Product) / Geocoding (SKU)
- Places API. Under the Places product > Places API (Product) / Autocomplete - Per Request (SKU)
- Maps JavaScript API. Under the Maps product = Maps and Street View (Product) / Dynamic Maps (SKU)
Google Maps Notes & Troubleshooting
- If you'd like to test using a Google Maps API key, we recommend testing with an empty app and follow the links under "Using Google as the Map Provider" to get started. To test, manually add a few records you think specifically would benefit from testing.
- When enabling Google Maps APIs, Google provides a warning: ‘This key is unrestricted. Restrictions help prevent unauthorized use and quota theft.’ While this risk does exist, based on Google’s implementation requirements it is not possible to restrict a key to both a set of domains (for map loading/address autocomplete) and an IP range (for geocoding), which are both a part of maps & geolocation features in Knack.