Account FAQ
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      I'm over the record limit for my account. How do I add more records to my account or get under the limit?

      Adding More Records

      More records can be added to your account based on your plan: Pricing - Additional Records (at the bottom of the chart). 

      If you choose this option, no further action is needed on your part. 

      Your account will be upgraded automatically to ensure you remain within the limit. This upgrade may involve adding a records add-on or moving you to the next plan level, depending on which option is more cost-effective.

      Each plan allows for a maximum of two record add-ons. If you need to add more than this, your plan will automatically be upgraded to accommodate your needs.

      Getting Under the Limit

      You can delete records from your apps to get under the limit: Deleting Records

      Please be aware that updating the record counts may take a little while if you are deleting a large number of records. However, you have the option to expedite this process by using the "Refresh Record Count" feature available on your Knack account Dashboard: Refresh Record Count.

      If you want to store those records locally before deleting them, you can export them from your app. Please refer to the Exporting Records article for additional information.