Live App Security Settings

This article provides an overview of the security options available within the Knack Builder.

Here at Knack, we take the security of your data seriously.

This article describes the Live App security settings in Knack which are included in the Pro, Corporate, and Plus plans. For Builder security settings always available for all Knack plans, please see our Builder Security Settings article.

If you had had additional needs under US HIPAA laws, please see our webpage and Live App Security Settings: HIPAA Plans article.

 

Where do I access the Live App security settings?

The location of each of these settings are outlined in the detailed sections below.

Summary of Settings

• Inactivity Logout: Being inactive for 15 minutes logs you out of the Live App. Options: 1, 5, 10, 15, 30, 60 minutes

• Passwords: No common passwords, minimum of 8 character passwords. Options: 1 number, 1 special character, 1 uppercase character, 1 lowercase character, password expires every 60 days, can't use last 3 passwords

• Failed Logins: Lockout after 3 failed attempts within a 15 time period, lockout for 15 minutes after the failed attempts, sends user an email when they've been locked out. Options: Allow user to request password to reset account, send user an email no lockout

• IP Whitelisting: Targets the Live App and which IP addresses can access that Live App

• Secure Browser: When an http:// URL is accessed, it automatically redirects to the https:// version.

• Enable Record History: When enabled, a history of record changes is available in the Builder. Retention periods for data history varies by plan. 

• Purge Deleted Records: When deleting any records, purge all associated history.

 

Inactivity Logout

Inactivity logout provides security measures to automatically log out your users when they are inactive within the Live App.

Activation

Inactivity logout settings can be enabled from the Settings section of the Builder under User Logins.

To enable this setting, simply check the box labeled "Automatic inactivity log out". This setting applies to users in both the Builder and the Live App.

Additionally, you have the flexibility to modify the default logout time and customize the message that will be displayed on the user's screen one minute before the designated logout time.

Options

Knack’s available options for inactivity logout:

Logout after: 1, 5, 10, 30, and 60 minutes of inactivity

Inactivity message: You have the option to enter your desired message here.

 

Passwords

Implementing longer and more intricate passwords is an effective approach to enhancing the security of your Live App pages.

Activation

Password settings can be enabled from the Settings section of the Builder under the User Logins.

These settings are disabled by default. You can check or uncheck the boxes to include the password requirements you desire your users follow when creating passwords.

You also have the option to set a password expiration period of 60 days for the customers (this message can be customized) and enforce the rule that they cannot reuse their last three passwords (this message can also be customized).

Options

Knack’s available options for passwords:

Description	Default
Passwords for an app must include:
Minimum 8 characters	disabled
No common passwords	disabled
Must include at least 1 number	disabled
Must include at least 1 special character	disabled
Must include at least 1 uppercase letter	disabled
Must include at least 1 lowercase letter	disabled
Additional Settings
Expire every 60 days (this message is editable)	disabled
Cannot reuse last 3 passwords (this message is editable)	disabled

 

 

Failed Logins

Failed login settings provide protection against brute force attacks, also referred to as brute force hacking. These attacks involve application programs attempting to access secured data behind login access by systematically guessing passwords, rather than using sophisticated methods.

Knack's failed login settings are designed to enhance security by protecting against repeated login attempts.

Activation

Failed login settings can be enabled from the Settings section of the Builder under the User Logins.

This setting is not automatically enabled, but can be enabled by clicking the checkbox next to “Lock out users after too many failed logins". From there, you can change the default number of failed attempts and length of times before a user can attempt to log in again.

You can input a lockout message that appears on screen when users have been locked out. Other options available:

• Allow user to request password reset to unlock account

• Send user an email when locked out

 

Options

Knack’s available options for brute force login prevention:

• Lockout after: 3, 5, or 10 failed attempts

• Within a: 1, 5, 15, or 60 minute period

• Users are locked out for: 5, 15, or 60 minutes. 1 day and forever are also options. 

• Lockout message: You have the option to enter a custom message that will be displayed once a user is locked out.

• Lockout Email Options: 

  • Allow users to request password reset to unlock account: You can select the checkbox for this option and provide a message for the password reset.

  • Send user an email when locked out: You have the option to select this checkbox and enter the desired email message that will be sent to the user.

 

IP Whitelisting

IP Whitelisting allows you to specify which IP addresses can access your Live App, whether it is a hosted or embedded app.

Activation

IP whitelisting can be enabled from the Settings section of the Builder under the App Settings > Security tab.

This setting is enabled by checking the checkbox next to this setting. Be sure to click “Save Settings” at the bottom of the page to save your requirements.

IPs can be added individually (192.168.5.22) or in ranges (one per line). When enabled, only IP addresses listed here will have access to the app.

 

Secure Browser

With this setting enabled, if anyone accesses your Live App on http://, they'll automatically redirect to the https:// version. This setting is an option for all existing apps and is enabled by default for new apps.

Activation

Secure browser settings can be enabled from the Settings section of the Builder under the App Settings > Security tab.

This setting is enabled by checking the checkbox next to the "Force the browser to use HTTPS to encrypt all traffic" setting. Be sure to click “Save Settings” at the bottom of the page to save your setting changes.

 

Enable Record History

When enabled, a history of record changes is available in the Records view of any table in the Builder. To learn more about record history, see our article here. 

 

 

Purge Deleted Records

At times, you may receive a request to permanently erase all data associated with a specific customer when dealing with customer information. To simplify this process, we have incorporated a feature specifically designed for this purpose.

Enabling this setting will result in the permanent deletion of all associated record history and any assets (files or images) that have been uploaded to the record when it is deleted.

When enabled, deleted records cannot be restored.

It's best to only turn this on when fulfilling a Subject Data request under GDPR, HIPAA, or other regulation.

Activation

Purge deleted records can be enabled from the Settings section of the Builder under the App Settings > Security tab.

This setting is enabled by checking the checkbox next to this setting. Be sure to click “Save Settings” at the bottom of the page to save your requirements.

Notes & Troubleshooting

• For more information on keeping your apps secure, check out our Security Best Practices.

• HIPAA accounts cannot currently add template/sample apps to the dashboard.

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